CATEGORY: Individual courses

Dealing with violence and aggression at work

Course Access: 365 days access
Course Overview

One in five people at work are attacked or abused every year just for doing their job. Teachers, doctors, nurses, carers, social workers, public transport workers, shop workers, DWP staff and many others are all at risk every working day. But there is much that employees and employers can do to reduce the number of victims – and undertaking this course is a positive first step.

Learning Objectives

• By the end of this course you will be able to
• Acknowledge how to deal with violence and aggression
• Put the Control Trilogy into action
• Describe what to do if the Control Trilogy doesn’t work

Course Level: Awareness
Certification Duration: 2 Years
Time to complete: 365 days from purchase