CATEGORY: Individual courses

Effective communication in Health & Social Care

Course Access: 365 days access
Course Overview

Effective communication is an essential skill in the practice of health and social care because it helps to create caring, trusting and practical relationships with the individuals being cared for, their families and coworkers.

Being able to communicate effectively means that workers in health and social care are more able to develop their knowledge about the people they care for, and so put the principles of person-centred care into practice.
This course aims to ensure that the learner understands why effective communication is important, what skills are required to facilitate it, and how to remove barriers

Course Content

• The benefits of effective communication
• Verbal communication and its elements
• Non-verbal communication
• One-to-one communication
• Group communication
• Barriers to effective communication
• Dealing with barriers to effective communication

Course Level: Awareness
Certification Duration: 3 Years
Time to complete: 365 days from purchase