The Caldicott principles

In this course, we will look at the Caldicott Principles. A review was commissioned in 1997 by the Chief Medical Officer of England, “owing to increasing concern about the ways in which patient information is being used in the NHS in England and Wales, and […]

Cyber security

It seems that everything relies on technology these days, after all, most of us use computers, tablets or mobile phones for e-mails, entertainment, online banking and shopping. Of course, this means that much of our personal information is stored either on our own computers or […]

Person-centred Practice

Health and social care professionals provide the highest quality of care by developing strong partnerships between themselves, the individuals for whom they care and the other services that provide care and support. Person-Centred Practice, with its focus on providing personalised care that treats people with […]

Effective communication in Health & Social Care

Effective communication is an essential skill in the practice of health and social care because it helps to create caring, trusting and practical relationships with the individuals being cared for, their families and coworkers. Being able to communicate effectively means that workers in health and […]

Handling workplace stress

Handling Workplace Stress (RoSPA Approved) Work is actually very good for most people as it provides a purpose in life and a source of personal fulfilment. Work pressure can, therefore, be a positive and a motivating factor that helps us to achieve our goals and […]

Domestic Abuse Awareness

This course will introduce the learner to the subject of domestic abuse, including its various forms, and its impact on victims of all ages, genders and abilities. Learning Objectives This course will enable the learner to: List the different forms of domestic abuse Acknowledge the […]


The whistleblowing charity Public Concern at Work states that, “Effective whistleblowing arrangements are a key part of good governance. A healthy and open culture is one where people are encouraged to speak out, confident that they can do so without adverse repercussions, confident that they […]

Understand your role in Social Care

No one can be expected to perform well in their job if they don’t fully understand what that job is! Workers in health and social care are no exception – indeed, understanding their job role is arguably much more important than in many other occupations. […]